Location: London
Title: Sales Manager
About Kamil
Kamil Szoma is a dynamic Sales Manager and Retail Strategy Leader at FCI London, renowned for his exceptional ability to drive revenue and deliver luxury-level customer experiences. With over 11 years of industry experience, Kamil boasts a proven track record of generating significant year-on-year sales growth, including securing bespoke contracts exceeding £350k.
His leadership style is defined by a hands-on approach to building high-performing teams through bespoke coaching and tailored development. A testament to his excellence, Kamil has been honoured with the Manager of the Year award for six consecutive years.
Beyond the showroom floor, Kamil is a seasoned representative at prestigious industry exhibitions such as the Ideal Home Show and Grand Designs, where he applies his in-depth knowledge of luxury products to engage discerning clientele. His unwavering commitment to operational excellence, combined with a flair for customer relationship management, has made him an invaluable asset to FCI London, cementing his status as a trusted leader in the luxury retail sector.
Kamil's Technical Skills
Procurement & Stock Management
With a focus on operational excellence, Kamil expertly oversees complex inventory and supply chain processes to maximise efficiency. He is highly skilled in managing stock control, reducing overstock, and improving lead times with meticulous attention to detail.
CAD (Computer-Aided Design)
Kamil leverages CAD (Computer-Aided Design) to elevate the sales and design process of luxury furniture. His proficiency allows him to execute complex bespoke orders with precision, providing clients with detailed visual representations of their custom furniture designs.
CRM & Web Tools
Kamil has extensive expertise in advanced CRM and sales enablement platforms, streamlining the sales pipeline and boosting team efficiency. He successfully implemented a bespoke quotation system that significantly increased conversion rates in previously underperforming stores.
Portfolio
Kamil Szoma's Expertise
Bespoke Furniture Consultation
Kamil excels in managing intricate bespoke orders, negotiating high-value deals, and ensuring the utmost precision in custom designs.
Sales Strategy & KPIs
With a focus on data-driven decisions, Kamil consistently meets and exceeds monthly targets while optimising store performance.
Project Management
Kamil expertly balances back-end logistics with front-end service, ensuring a seamless, high-efficiency project journey and delivering a superior client experience.
D
D Gore
We were delighted to find the mattresses we wanted at FCI at a fair price. While in the showroom, we found small beautiful circular marble side tables in different sizes that we didn't know we needed. We were able to choose the marble and the sizes to be manufactured in Italy. Since they arrived, the tables have been well used. We found the team extremely helpful and the entire process of ordering, paying and delivery efficient and customer friendly. The showroom is full of handsome, well made furniture. If we were in need of anything else, we would not hesitate to return to FCI
SR
SR
We purchased a very large u-shaped settee. The experience in shop was excellent with plenty of advice. Our order was managed very well with regular updates about manufacture & then delivery to us in s/w England. The delivery team were very professional & setup the settee quickly without any mess. Highly recommend FCI from start to finish
ZR
Zlata Rybchenko
I had an excellent experience with FCI. Their showroom offers an impressive selection of high-quality furniture and top international brands. The team provided outstanding service knowledgeable, attentive, and genuinely helpful in guiding me through the options to find exactly what I needed. The entire process, from consultation to delivery, was smooth and professional. I highly recommend FCI to anyone looking for premium furniture and a truly customer focused experience.
Most Popular on FCI London: Fitted Wardrobes | Luxury Designer Rugs | Luxury Sofas | Luxury Furniture Store | Luxury Interior Designers | Luxury Bedroom Furniture | Luxury Modern Chairs | Luxury Coffee Tables | Luxury Designer Kitchens | Luxury TV Units | Luxury Dining Tables | Luxury Storage Solutions | Luxury Sideboards | Luxury Stools & Bar Stools | Luxury Bespoke Joinery | Luxury Modern Hallway Furniture | Furniture Showroom Appointment | Luxury Lighting | Modern Luxury Outdoor Furniture
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