We're still open for business - video call, phone, live chat & email.
In accordance with the WHO and to support social distancing measures, as of Sunday the 22nd March, our showroom will be by appointment only.
It's business unusual, but we're keeping busy.
Digital Services @ FCI London
Our webstore and trade platform are live 24/7. If there's something specific you need that's not on the website, just let us know here and we'll come back to you with the relevant information.
Live chat (bottom right of your screen) is accessible 7 days a week.
Virtual showroom walk-throughs, video consultations and design meetings can be booked here.
For trade clients, all our support services are in overdrive. Find out more here.
We are taking all necessary precautions to keep staff and clients safe; our installation teams are still delivering 'no contact' deliveries on request and our warehouse is still accepting incoming deliveries.
Getting in touch
For queries on current and new orders, you can still speak to our team directly - no call centres or 3rd parties in play.
Video call, phone, live chat or email - Find out more here.
Most of our suppliers are experiencing factory delays - lead times are currently approximately 14 weeks from order.
Orders that have already been placed are running approximately 3-4 weeks late.
The office teams are working from home though so they will still be processing orders for us.
Since 1985 we've been at the forefront of the design industry, introducing our customers to the most innovative and interesting brands and artisans from all over the world and we will continue to do this over the coming weeks and months.
We wish all our customers and supporters a safe and healthy journey through these turbulent times and look forward to connecting soon.